System21 Practice
Dropped support? Legacy release? Workforce retiring?
Are you moving to another ERP?
Have a 3rd Party application to interface to System21?
Looking for assistance with forms, barcoding, or EDI?
FYX, Inc. has you covered,
regardless of version, modifications, or support status.
System21 Services
FYX, Inc. is the largest independent US-based firm offering System21 support.
Over the last 30 years, our System21 portfolio has served 150+ clients; managed sites in the US, Canada, Mexico, and Europe; and led thousands of System21 functional and technical projects to fruition.
Our System21 Help Desk service is tailored to meet the needs of each client. Unlike MSPs, our Help Desk is staffed by knowledgeable consultants who average 20+ years of experience. This ensures your requests are addressed immediately by a seasoned System21 expert. This group supports all versions of System21, as well as all custom modifications.
Remote and On-site Consulting teams maintain equivalent excellence:
✦ Average 20+ years of System21 Expertise
✦ Professional, Detailed Estimates
✦ Clearly Defined Scope
✦ Strong Knowledge of System21 Software and Best Practices
✦ Support All Versions of System21 & Custom Modifications
✦ Client approval for all completed work/timesheets, ensuring satisfaction
Stats & Sites
✦ 30 Years Supporting System21
✦ 150+ System21 Clients
✦ 1000+ System21 Projects
✦ Managed sites in
US - Canada - Mexico - Europe
Versions
✦ Business/400 through
System21 Aurora 3.x JBA™
Geac™. Infor™
Verticals
✦ Std/Base System21
✦ Drinks/Food System21
✦ Style/Apparel System21
Expansive Expertise
✦ AFI
✦ Archiving
✦ Barcoding &
Data Collection
✦ Business Analysis
✦ Data Integration
✦ Disaster Recovery
✦ Distribution
✦ EDI
✦ Education/Training
✦ Finance
✦ Forms Packages
✦ Hardware
Architecture
✦ Interfacing
✦ Manufacturing
✦ MRP
✦ Performance Tuning
✦ Process Reengineering
✦ Programming
✦ Upgrades
✦ 3rd Party Software
Integration
Benefits of System21 Help Desk
✦ Staffed by Best-in-Class System21 Consultants
✦ Tailored Agreements to fit each clients needs
✦ Remote Support During New Environment Migration
✦ Historical Data Transfer to New Environment
✦ Disaster Recovery Assistance
✦ 3rd Party Software Integration
✦ Guaranteed Hours of Coverage
✦ Guaranteed Response Time
✦ Unlimited Calls
✦ Problem Determination, Tracking, & Resolution
✦ Escalation Program
✦ Tracking History
✦ Ad Hoc Education
✦ Minor Bug Fixes
✦ High Level Project Estimates
✦ Business Analysis
✦ Process Reengineering
✦ Discounts on Consulting Services
Need more details?
