System21 Practice
Dropped support? Legacy release? Workforce retiring?
Are you moving to another ERP?
Have a 3rd Party application to interface to System21?
Looking for assistance with forms, barcoding, or EDI?
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FYX, Inc. has you covered,
regardless of version, modifications, or support status.
System21 Services
FYX, Inc. is the largest independent US-based firm offering System21 support.
Over the last 30 years, our System21 portfolio has served 150+ clients; managed sites in the US, Canada, Mexico, and Europe; and led thousands of System21 functional and technical projects to fruition.
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Our System21 Help Desk service is tailored to meet the needs of each client. Unlike MSPs, our Help Desk is staffed by knowledgeable consultants who average 20+ years of experience. This ensures your requests are addressed immediately by a seasoned System21 expert. This group supports all versions of System21, as well as all custom modifications.
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Remote and On-site Consulting teams maintain equivalent excellence:
✦ Average 20+ years of System21 Expertise
✦ Professional, Detailed Estimates
✦ Clearly Defined Scope
✦ Strong Knowledge of System21 Software and Best Practices
✦ Support All Versions of System21 & Custom Modifications​
✦ Client approval for all completed work/timesheets, ensuring satisfaction
Stats & Sites
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​✦ 30 Years Supporting System21
✦ 150+ System21 Clients
✦ 1000+ System21 Projects
✦ Managed sites in
US - Canada - Mexico - Europe
Versions
​✦ Business/400 through
System21 Aurora 3.x JBA™
Geac™. Infor™
Verticals
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​✦ Std/Base System21
✦ Drinks/Food System21
✦ Style/Apparel System21
Expansive Expertise
​✦ AFI
​✦ Archiving
​✦ Barcoding &
Data Collection
​✦ Business Analysis​
​✦ Data Integration
​✦ Disaster Recovery
​✦ Distribution
​✦ EDI
​✦ Education/Training
​✦ Finance
​✦ Forms Packages​
✦ Hardware
Architecture
✦ Interfacing
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✦ Manufacturing
✦ MRP
✦ Performance Tuning​
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​✦ Process Reengineering
✦ Programming
​✦ Upgrades
​✦ 3rd Party Software
Integration​​
Benefits of System21 Help Desk
✦ Staffed by Best-in-Class System21 Consultants
✦ Tailored Agreements to fit each clients needs
✦ Remote Support During New Environment Migration
✦ Historical Data Transfer to New Environment
✦ Disaster Recovery Assistance
✦ 3rd Party Software Integration
✦ Guaranteed Hours of Coverage
✦ Guaranteed Response Time
✦ Unlimited Calls
✦ Problem Determination, Tracking, & Resolution
✦ Escalation Program
✦ Tracking History
✦ Ad Hoc Education
✦ Minor Bug Fixes
✦ High Level Project Estimates
✦ Business Analysis
✦ Process Reengineering
✦ Discounts on Consulting Services
Need more details?
