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System21 Practice

Dropped support? Legacy release? Workforce retiring?

 

Are you moving to another ERP?

Have a 3rd Party application to interface to System21?

Looking for assistance with forms, barcoding, or EDI?

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FYX, Inc. has you covered,

regardless of version, modifications, or support status.

System21 Services

FYX, Inc. is the largest independent US-based firm offering System21 support.

Over the last 30 years, our System21 portfolio has served 150+ clients; managed sites in the US, Canada, Mexico, and Europe; and led thousands of System21 functional and technical projects to fruition.

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Our System21 Help Desk service is tailored to meet the needs of each client. Unlike MSPs, our Help Desk is staffed by knowledgeable consultants who average 20+ years of experience. This ensures your requests are addressed immediately by a seasoned System21 expert. This group supports all versions of System21, as well as all custom modifications.

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Remote and On-site Consulting teams maintain equivalent excellence:

✦   Average 20+ years of System21 Expertise

✦   Professional, Detailed Estimates

✦   Clearly Defined Scope

✦   Strong Knowledge of System21 Software and Best Practices

✦   Support All Versions of System21 & Custom Modifications​

✦   Client approval for all completed work/timesheets, ensuring satisfaction

Stats & Sites

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​✦ 30 Years Supporting System21 

✦ 150+ System21 Clients

✦ 1000+ System21 Projects

✦ Managed sites in 

     US - Canada - Mexico - Europe

Versions

 

​✦  Business/400 through

      System21 Aurora 3.x  JBA™

      Geac™. Infor™ 

Verticals

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​✦ Std/Base System21

✦ Drinks/Food System21

✦ Style/Apparel System21

Expansive Expertise

​✦ AFI

​✦ Archiving

​✦ Barcoding &

     Data Collection

​✦ Business Analysis​

​✦ Data Integration

​✦ Disaster Recovery

​✦ Distribution 

​✦ EDI

​✦ Education/Training

​✦ Finance

​✦ Forms Packages​

✦ Hardware

     Architecture

✦ Interfacing

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✦ Manufacturing

✦ MRP

✦ Performance Tuning​

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​✦ Process Reengineering

✦ Programming

​✦ Upgrades

​✦ 3rd Party Software

     Integration​​

Benefits of System21 Help Desk

✦  Staffed by Best-in-Class System21 Consultants

✦  Tailored Agreements to fit each clients needs

✦  Remote Support During New Environment Migration

✦  Historical Data Transfer to New Environment

✦  Disaster Recovery Assistance

✦  3rd Party Software Integration

✦  Guaranteed Hours of Coverage

✦  Guaranteed Response Time

✦  Unlimited Calls

✦  Problem Determination, Tracking, & Resolution

✦  Escalation Program

✦  Tracking History

✦  Ad Hoc Education

✦  Minor Bug Fixes

✦  High Level Project Estimates

✦  Business Analysis

✦  Process Reengineering

✦  Discounts on Consulting Services

Need more details?

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